§ 1 Reservation, Registration, Payment

You have many options to reserve your place in a course of your choice:

  • by mobile at +49 172 622 3273;
  • by fax at +49 33397 39 58 39;
  • by letter to our office address
    International Competence Centre Rail GmbH (CC-Rail)
    Mitteldorfstrasse 17
    CH-6315 Oberägeri
  • by email at info@cc-rail.com;
  • by using our online registration form.


For payment you have the following options:

  • After we have confirmed your booking, we ask you to pay the course fee within the next 30 days by bank transfer. Please ensure the payment date is met and, if applicable, the submission of proof of payment at the beginning of the course, or
    If specially agreed, payment by cash at the beginning of the course.
  • If 30 days after our confirmation of registration your payment is not evident, we will release your reservation.


Rebates, discounts or other benefits due to individual special conditions apply only if the customer pays its bills on time. No later than 30 days after the third reminder International Competence Centre Rail GmbH may take legal action to enforce delinquent payments. After the beginning of a legal order for payment, the customer has lost all claims for rebates, discounts or other benefits due to individual special conditions.


§2 Attendance

The courses will be conducted once the minimum number of attendees mentioned in the course program is reached. We reserve the right to cancel a course due to an insufficient number of attendees, illness or organizational reasons, up to 24 hours before the scheduled start of the course. That’s why we ask you, in your own interest to provide us with your phone number. In this case, you will be informed in sufficient time and the fees will be refunded or credited to another event. We do not commit ourselves to provide a replacement date for a course that is cancelled. We reserve the right to change a trainer. This change does not cancel or reduce the course fee.

Latest 30 days prior to the first day of a course you will receive via email an official invitation with the necessary course information.

In addition to the course booked the course fee includes all training material, examination fees and attestation of attendance or certificate upon successful completion.

The training material is always provided in English. Unless another language is explicitly stated, the standard language of tuition is English. Please note that all training material is subject to copyright of Andreas Heinzmann and may not be copied or distributed without his written consent.

The travel cost for the arrival and departure as well as accommodation and meal costs shall be covered by the participants themselves. If not otherwise mentioned, we will pay for the hire of the training room, drinks during the course and lunch.

The participation will take place at your own risk. The International Competence Centre Rail is not liable for damage such as injuries, theft or accidents resulting from participation in a course.


§ 3 Cancellation, Withdrawal

After our confirmation of your registration the booking of a course is binding for both parties. The participation in a course will be also considered as a firm booking when the payment is received in total. You can transfer your participation at any time to another person.  Prior to receipt of our official invitation, depending on availability we are happy to book you on another course without any additional charge, if necessary. However if you cancel after receiving of our official invitation and up to 30 days before the first course-day we will charge a cancellation fee of 50% of the participation fee plus the full accommodation cost for the training venue. If you cancel at a later date or in case you don’t show up at the course, we will charge a cancellation fee of 100% of the participation fee plus the full accommodation cost for the training venue.

With your binding reservation, you accept the above conditions.


§ 4 Jurisdiction

This course booking shall be governed by and construed in accordance with the laws of GERMANY without giving effect to any principles of conflicts of law. The place of jurisdiction shall be Berlin.


§ 5 Severability Clause and written form requirement

If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. The course booking and this terms and conditions are the entire Agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties.